Quick to record
Log a call, email, meeting or other contact from the contact list or a company profile. The time defaults to now.
Log customer calls A record of every customer conversation, in a few seconds.
Log customer calls and call notes in seconds. Click Log call next to any contact, choose call, email or meeting, and add a line about what was said. Bizora keeps a shared history for every company, so anyone can pick up where a colleague left off.
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Real Bizora screen, shown with sample data
What you can log
Call notes your whole team can read.
Call logging only works if it is quick enough to do between calls. In Bizora, the type and time are all you need.
A shared activity history
Each company profile shows who spoke to whom, when, and what was discussed, newest first.
Next step included
Schedule a follow-up as you log the call, so the conversation always leads somewhere.
Company activity
See the whole conversation history before you pick up the phone.
Every logged call, email and meeting appears on the company profile with the contact, a short summary and who logged it. Recent calls also show on the dashboard, and each contact shows when they were last contacted.
- Calls, emails and meetings in one timeline
- Who logged it and when
- “Last contacted” kept up to date
Why it works
Why log customer calls in a CRM?
Handovers without the guesswork
When a colleague is away or an account changes hands, the activity history shows what was discussed and when, without digging through someone else’s inbox.
Spot customers who have gone quiet
Every contact shows when they were last contacted. Scan your best customers and you can see who has not heard from you in months, before a competitor notices.
Useful without being a chore
Only the type and time are needed. A one-line summary is optional but makes the history far more useful to the rest of the team.
Everyone can contribute
Owners, Team Moderators and Team Members can all log activity, so the people talking to customers can record it themselves.
- Payments by StripeCard payments are handled by Stripe. We never see or store your card number.
- Hosted in EuropeYour customer data is stored on servers in Europe.
- UK GDPRHandled under UK GDPR, which is regulated by the ICO.
- Encrypted connectionsHTTPS on every page, with strict security headers.
- Your data, your exitExport your customers to CSV whenever you like, on every plan.
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Questions
Log customer calls FAQs
Anything not covered here? Email hello@bizora.co.uk and we will get back to you.
What is call logging in a CRM?
Call logging means recording each call, email or meeting against the customer, with the date, who was involved and a short summary, so anyone on the team can see the conversation history.
Does Bizora record or make phone calls?
No. Bizora is not a phone system. You make calls as usual and log a short note of the conversation afterwards.
Can Team Members log calls?
Yes. Everyone in the workspace can log activity and schedule follow-ups, while company and contact details stay editable by Owners and Team Moderators.
Can I schedule a follow-up when I log a call?
Yes. Add a follow-up date while logging and Bizora creates a follow-up assigned to you, linked to the same contact and company.
Is call logging included in the Free plan?
Yes. Call logging is included on every plan, and logged calls are unlimited, even on Free.
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