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Practical advice on CRM, sales follow-ups, client management and staying organised, written for sole traders, small businesses, SMEs and freelancers.
You need a CRM if leads, follow-ups or customer details are slipping through the cracks, or if more than one person deals with your customers. If you have a few repeat clients and can remember ever…
If you run a small business in the UK, your customer details are probably spread across an inbox, a phone, a spreadsheet and a notebook on the kitchen table. That works, until a follow-up slips…
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